01 - Jewellery Knowledge
Weeks 1-4Build a strong foundation in jewellery products, the industry, valuation, retail presentation and essential business fundamentals.
Industry & Product Knowledge
- Design, manufacturing, wholesale, distribution and retail
- Silver, gold and fashion jewellery
- Cubic zirconia and stainless-steel jewellery
- Diamonds, gemstones, opals, pearls, beads and carvings
- Engagement rings, vintage and antique jewellery
- Related luxury and fashion products
Valuation & Pricing
- Gold, diamond and gemstone pricing
- Jewellery pricing and margins
- Wholesale and retail pricing
- Insurance and independent valuations
- Diamond and gemstone certificates
- Auction prices and market values
Retail Confidence
- Product knowledge and confident presentation
- Client relationships and follow-up
- Merchandising, packaging and display
- Advertising, promotion, catalogues and social media
- Guarantees, returns, cleaning and after-sales services
Business Fundamentals
- Stock lists and inventory
- GST, tax and refunds
- Profit and loss
- Wages and director’s loan accounts
- Accounting systems and software